• HOME

  • DESIGN

  • SERVICES

  • GALLERY

  • CONTACT

  • BLOG

  • FAQ

  • More

    Guitar Design Center
    Guitar Design Center
    Guitar Design Center

    Design

    Guitar Wood Selection
    Guitar Wood Selection
    Guitar Wood Selection

    Wood

    Custom Guitar Models
    Custom Guitar Models
    Custom Guitar Models

    Models

    Guitar Neck Profiles
    Guitar Neck Profiles
    Guitar Neck Profiles

    Necks

    Guitar Hardware
    Guitar Hardware
    Guitar Hardware

    Hardware

    Guitar Colors
    Guitar Colors
    Guitar Colors

    Colors

    Guitar Finish Options
    Guitar Finish Options
    Guitar Finish Options

    Finish

    • Facebook App Icon
    • Twitter App Icon
    • Instagram App Icon

    About Birt Guitars

     

    Our Instruments

     

    Current Guitars For Sale

     

    Custom Guitar Options

     

    Custom Guitar Setup

     

    Contact Us

     

    Warranty/Return Policy

    Copyright Birt Guitars 2015

    927 E Tabor St.

    Indianapolis, IN 46203

    info@birtguitars.com

    Birt Guitars Warranty

    Return Policy
     
    At Birt Guitars we believe in the instruments we produce.  Therefore, if you're unsatisfied with your custom Birt Guitar you may return it within 5 days for a full refund.  To return your Birt Guitar please contact us at info@birtguitars.com.
    If your guitar is damaged during shipping, please keep all of the packing materials and the box. Please notify us immediately by calling 317-771-9205 or emailing us at info@birtguitars.com. We will arrange to have your guitar returned to us and we will replace your damaged instrument.
     
    Warranty
     
    If for some reason your guitar should give you problems within the first six months following the original purchase of a Birt Guitar please contact us at the information above. If a component of the guitar has failed due to a factory defect, Birt will send you a replacement part.
    The following items are not considered factory defects and are not covered under this warranty: Fret wear, saddle wear, nut wear, strings, batteries, shrinking, discoloration, setups, adjustments or routine maintenance, damage due to extreme temperature or humidity, damage resulting from customization or repair, or normal wear and tear on parts, instruments or cases.